Privacy Policy
Privacy Policy – Neli Arabi Villas
Neli Arabi GmbH
Teltower Damm 57, 14167 Berlin, Germany
Commercial Register Berlin: HRB 132100 B · VAT ID: DE275803624
Phone/Fax: +49 30 84788122
E-Mail: info@neliarabi.villas
Website: https://neliarabi.villas
1. General Information
Neli Arabi GmbH (‘we’, ‘us’, ‘our’) values the protection of your personal data. This Privacy Policy explains what information we collect on https://neliarabi.villas, how we use it, and which rights you have under the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2. Categories of Processed Data
We process the following categories of data:
– Contact Data: name, e-mail address, phone number, postal address
– Booking Data: check-in/check-out dates, number of guests, preferences
– Payment Data: payment method, billing address, transaction details
– Communication Data: messages sent via contact form or e-mail
– Usage Data: IP address, browser type, device data, date/time of access, log files
3. Purposes of Processing
Your data is processed for the following purposes:
– Booking management and contract performance
– Communication before, during, and after your stay
– Compliance with legal obligations (e.g., registration requirements)
– IT security and fraud prevention
– Service quality and website improvement
– Marketing or newsletters only with your explicit consent
4. Legal Bases
Processing is carried out in accordance with:
– Art. 6 (1)(b) GDPR – contract performance and pre-contractual steps
– Art. 6 (1)(c) GDPR – legal obligations
– Art. 6 (1)(f) GDPR – legitimate interests (security, optimization, analytics)
– Art. 6 (1)(a) GDPR – consent (e.g., newsletters)
5. Data Recipients
Personal data may be shared with:
– Payment processors: e.g., banks, Stripe, or PayPal
– IT and hosting providers: for website operation and data security
– Service and cleaning partners: where required for service delivery
– Authorities: only where legally obligated
All partners are contractually bound by GDPR-compliant data processing agreements.
6. Cookies and Analytics
We use cookies to ensure functionality and enhance your user experience. Necessary cookies are always active; analytical or marketing cookies require your consent and can be withdrawn at any time through the cookie banner or browser settings.
7. Data Retention
Personal data is stored only for as long as required for the respective purpose or by law. Afterwards, data is deleted or anonymized.
8. Your Rights
You have the right to:
– Access your stored data
– Rectify inaccurate information
– Erase data (‘right to be forgotten’)
– Restrict processing
– Data portability
– Object to certain processing
– Withdraw previously given consent
Please contact info@neliarabi.villas to exercise these rights.
9. Data Security
All transmitted data is protected through SSL encryption (https) and robust technical and organizational security measures.
10. Policy Updates
This Privacy Policy may be updated to comply with legal or technical changes. The current version is always available at https://neliarabi.villas/privacy-policy.